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Intercom & Assisted Communications

Communication when assistance is needed

Intercom & Assisted Communications

Communication when assistance is needed

Reliable two-way communication.

Our intercom and assisted communication systems provide occupants, staff, and first responders with clear, dependable two-way communication during emergencies and daily operations—supporting life safety, accessibility compliance, and rapid response across commercial, residential, and institutional environments.

Area of Refuge (AOR) Systems

Area of Refuge systems provide code-required two-way emergency communication for individuals unable to use stairs during an emergency, allowing occupants to request assistance and enabling responders to coordinate rescue efforts efficiently.

Nurse Call Systems

Residential intercom systems support secure communication between occupants, building staff, and entry points, enhancing life safety, access control coordination, and day-to-day convenience in multifamily and residential buildings.

How NY Fire Delivers Intercom & Assisted Communication

  • Code-compliant design for emergency and accessibility-driven communication systems
  • Seamless integration with fire alarm, life safety, and building infrastructure
  • Engineered layouts to ensure intelligibility, reliability, and system uptime
  • Testing, commissioning, and AHJ coordination where required

Supported Intercom & Assisted Communication Manufacturers

We design, install, and service intercom and assisted communication systems using proven platforms from trusted manufacturers, allowing us to select the right solution based on application, jurisdiction, and long-term support needs.

Service & Maintenance

Assisted communication systems must remain operational at all times—our certified team provides ongoing inspection, testing, maintenance, and support to ensure these systems function reliably when occupants depend on them.

We work with leading manufacturers including: